Shipping policy
Shipping policy
1. Do you ship to my country?
We ship to almost every country in the world .
2. How much does shipping cost?
You can enjoy free shipping on orders over US 39. Otherwise, it costs US 4.99 shipping fee.
PS. We have free shipping site-wide promotions during sale season. Stay tuned!
3. How long will it take for my order to arrive?
Total delivery time = processing time + shipping time;
(not including customs delays, weekends, holidays and any unforeseen circumstances)
Processing Time: 1 business days
Custom Time: normally 3-5 business days
Standard Shipping Time: 10-15 business days
4. How can I track my order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
5. What if the package doesn’t arrive?
If you don’t get your package, please contact us at sales@memoramark.com. We’ll either resent a new one to you or give you a full refund.