Shipping policy

                                                Shipping policy

1.  Do you ship to my country?

We ship to almost every country in the world .

2.   How much does shipping cost?

You can enjoy free shipping on orders over US 39.   Otherwise, it costs US 4.99 shipping fee.

PS. We have free shipping site-wide promotions during sale season.   Stay tuned!

3.   How long will it take for my order to arrive?

Total delivery time = processing time + shipping time;
(not including customs delays, weekends, holidays and any unforeseen circumstances)

Processing Time: 1 business days

Custom Time: normally 3-5 business days 

Standard Shipping Time: 10-15 business days


4.   How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information.   After that you will be able to track your order at https://www.17track.net/en.   Please allow 1-2 business days for tracking information to be available.


5.   What if the package doesn’t arrive?

If you don’t get your package, please contact us at  sales@memoramark.com.   We’ll either resent a new one to you or give you a full refund.